Privacy Policy

At Côte Muse, your privacy is not an afterthought — it is part of our brand integrity.
When you choose to shop with us, you entrust us with personal information. We handle that information with the same precision, restraint, and confidentiality that define every part of the Côte Muse experience.

Information We Collect

We collect information you provide when you:

  • Place an order on our website

  • Subscribe to our newsletter

  • Contact our customer-care team

  • Interact with our digital platforms or social media accounts

This may include your name, email, billing and shipping addresses, phone number, and payment details. We also collect technical information automatically — such as IP address, browser type, and site analytics — to optimize our website and marketing performance.

How We Use Your Information

Your data is used exclusively to:

  • Process, fulfill, and deliver your orders

  • Communicate updates regarding your purchase or account

  • Improve our online experience and customer service

  • Notify you of Côte Muse launches, updates, or exclusive offers (only if you opt in)

We never sell, rent, or trade your personal information.

Payment Security

All transactions are processed securely through Shopify Payments or third-party gateways such as Apple Pay, PayPal, or Stripe. Côte Muse never stores full payment information. All payment data is encrypted using PCI DSS Level 1 security standards.

Cookies

We use cookies to enhance your browsing experience and deliver relevant marketing. You can disable cookies in your browser settings at any time, though certain features of the site may become limited.

Third-Party Services

We only share your data with trusted partners necessary for operations (for example, shipping carriers, analytics tools, and payment processors). These partners comply with GDPR and similar international data protection regulations.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined above or as required by law. You may request data deletion or correction at any time by emailing info@cotemuse.com.

Your Rights (GDPR / CCPA)

Depending on your location, you have rights to access, correct, restrict, or delete your data. To exercise these rights, please contact our Data Protection Officer at info@cotemuse.com.

Updates

Côte Muse may occasionally update this policy to reflect operational, legal, or regulatory changes. The latest version will always be available on this page.

Last updated: July 2025